Messaging and Wevra Terms

Effective date: 24 October 2026

This Privacy Policy explains how WEchartered INC and the other WEchartered entities identified below (collectively, “WEchartered,” “we,” “us,” or “our”) collect, use, disclose, retain, and protect personal information through the United States portions of wechartered.com, related landing pages and forms, the Wevra digital guide, email, telephone, and WhatsApp communications, and services provided to United States clients (collectively, the “Services”).

1. Who We Are

The relevant entities and their roles are:

• WEchartered INC: 8 The Green, Suite D, Dover, Delaware 19901, which operates the United States website and central enquiry systems.
• WEchartered Georgia INC: 1475 Bettis Tribble Gap Road, Cumming, Georgia 30040, for services assigned to the Georgia office.
• WEchartered Consultancy INC: 201 1st Avenue SE, Cedar Rapids, Iowa 52401, for services assigned to the Iowa office.
• WEchartered Consultancy Pvt. Ltd. in India: May provide authorized operational and professional support subject to applicable safeguards and client consents.
• AT&F International INC: An associated licensed CPA firm, where a service legally requires performance or issuance by a licensed CPA firm.

The entity that contracts with or serves you is responsible for its processing. WEchartered INC administers the Site and may receive and route initial enquiries. Where more than one entity jointly determines how information is used, each is responsible as required by applicable law.

2. Scope

This Policy applies to visitors, prospective and current clients, client personnel, business contacts, vendors, job applicants, and users of the Site, Wevra, and our communications. A client engagement letter, tax-information consent, employee notice, or service-specific notice may supplement this Policy and controls for the matter it covers.

3. Personal Information We Collect

• Contact and identity information: Name, company, job title, email address, telephone or WhatsApp number, postal address, account identifiers, and signatures.
• Enquiry and service information: Service group and service selected, answers to Wevra or form questions, business size or revenue band, desired timing, client status, state, messages, uploaded information, reference code, and follow-up preferences.
• Wevra and campaign context: Browser time zone, starting page, service or group code, campaign source, medium, name, content and term, page interactions, last screen reached, lead classification, and whether WhatsApp or email was selected.
• Technical and usage information: IP address, browser, device, operating system, cookie identifiers, approximate location derived from IP address, referring page, pages viewed, links selected, timestamps, logs, and security events.
• Client and professional-service information: Business, accounting, bookkeeping, payroll, corporate, audit, advisory, digital-service, compliance, and transaction information supplied under an engagement.
• Tax and financial information: Tax returns and return information, Social Security numbers, employer identification numbers, tax identification numbers, bank and payment information, income, assets, liabilities, payroll records, ownership information, foreign accounts and entities, and supporting documents, but only through approved secure channels.
• Communications: Email, telephone, WhatsApp, meeting, support, complaint, preference, and consent records. Calls or meetings are recorded only with legally required notice or consent.
• Inferences and lead information: Likely interests, service needs, urgency, and campaign effectiveness inferred from interactions.
• Sensitive information: Government identifiers, precise financial or tax information, account credentials, and other information treated as sensitive by applicable law. We collect it only when reasonably necessary and do not use it to infer unrelated characteristics.

Important: Do not submit Social Security numbers, tax returns, banking details, credentials, or client documents through Wevra, ordinary website forms, ordinary email, or WhatsApp. Use the secure client portal or another channel specifically approved for that purpose.

4. How We Collect Information

We collect information directly from you; automatically from the Site and Wevra; from a person or organization acting with your authority; from our U.S. entities, India-based affiliate, associated CPA firm, professional advisers, service providers, referral sources, and business partners; and from lawful public or commercial sources.

If you provide another person’s information, you confirm that you are authorized to do so.

5. How We Use Personal Information

We use personal information to:

• Operate the Site and Wevra; remember a session; route enquiries; open a requested WhatsApp or email handoff; and respond through the channel selected.
• Understand service needs, business size, timing, state and campaign context; schedule consultations; prepare quotes; and administer prospective-client intake.
• Provide tax, accounting, payroll, corporate, audit, advisory, digital, compliance, and related services under an engagement.
• Verify identity, conduct conflict and eligibility checks, prevent fraud, secure systems, and enforce rights.
• Process invoices and payments and maintain business, professional, tax, audit, and consent records.
• Operate, troubleshoot, analyze, personalize, and improve the Site, Wevra, campaigns, and Services.
• Send transactional communications and, with the choice required by law, marketing communications.
• Comply with legal, regulatory, professional, licensing, sanctions, tax, court-order, and recordkeeping obligations.
• Establish, exercise, or defend legal claims and protect people, rights, systems, and property.
• Evaluate or complete a merger, financing, reorganization, sale, or similar transaction.

6. Wevra Digital Guide

Wevra is an automated, rules-based digital guide and identifies itself as such. It is not a human adviser and does not provide tax, legal, accounting, investment, audit, or other professional advice.

Wevra records button selections and the contextual information described in Section 3, even if a visitor leaves before completing the handoff, so we can operate the flow, measure drop-off, prevent abuse, and improve the service.

Do not rely on a Wevra statement as advice or a filing determination.

7. WhatsApp and Meta

If you select WhatsApp, the Site prepares a message containing the enquiry information you chose to provide and opens WhatsApp. You decide whether to send it.

WhatsApp is a third-party service offered by Meta. WhatsApp and Meta process telephone numbers, device, usage, transaction, connection, and other information under their own terms and privacy notices.

Messages to our WhatsApp Business account are available to authorized WEchartered personnel who handle the enquiry. Depending on the WhatsApp features, backups, integrations, or providers in use, Meta or other service providers may process related content or metadata.

Do not send tax records, Social Security numbers, banking credentials, or highly sensitive documents through WhatsApp.

8. Calls, Texts, WhatsApp, and Email

When you ask us to respond or give the applicable consent, we may contact you about the enquiry through telephone, text message, WhatsApp, or email.

Message and data rates may apply, and frequency varies. Consent to promotional automated communications is not a condition of purchasing a service.

You may revoke consent by any reasonable method, including replying STOP to text or WhatsApp marketing messages, using an unsubscribe link, or contacting us. We retain suppression information so that we can honor the request.

We do not sell or share mobile numbers or messaging consent with third parties for their own marketing.

9. Tax Return Information

Tax return information is used and disclosed only as permitted by Internal Revenue Code section 7216 and applicable regulations.

We do not use tax return information for marketing or disclose it for an unrelated purpose without the separate written consent required by federal law.

Before tax return information is disclosed to a tax return preparer outside the United States, the relevant preparer will obtain a separate, signed consent in the prescribed form.

Social Security numbers will be masked or disclosed only when the required adequate data-protection safeguards have been confirmed.

10. International and Affiliate Processing

Authorized personnel of WEchartered Consultancy Pvt. Ltd. in India may support service delivery, technology, administration, and professional work.

Access is limited to what is reasonably necessary and is subject to contractual, technical, organizational, and professional safeguards.

Tax return information is not transferred outside the United States until the required consent and safeguards are in place.

11. Cookies and Tracking

We use essential technologies for operation and security, including spam prevention and reCAPTCHA.

With the visitor’s applicable choice, we may use Google Analytics and similar analytics tools, Meta Pixel and related advertising measurement, and campaign parameters.

The Cookie Policy describes these technologies. Cookie Settings can be used to reject or withdraw non-essential choices.

We honor legally recognized universal opt-out signals, including Global Privacy Control, as required by applicable law.

12. How We Disclose Personal Information

We may disclose personal information:

• Among the WEchartered entities listed in Section 1 to route and perform the requested service.
• To AT&F International INC where licensed CPA services are requested or required.
• To hosting, CRM, security, analytics, communications, cloud, portal, payment, marketing, and professional service providers acting for us.
• To WhatsApp and Meta when you choose the WhatsApp handoff, and to other third-party platforms you choose to use.
• To regulators, courts, law enforcement, tax authorities, licensing bodies, or other persons when required or permitted by law.
• To advisers, insurers, auditors, and counterparties involved in a claim, financing, restructuring, merger, or sale.
• To another person at your direction, with your consent, or as disclosed when information is collected.

13. Sale, Sharing, Targeted Advertising, and Profiling

We do not sell personal information in exchange for monetary consideration.

However, certain disclosures of personal information through advertising cookies, Meta Pixel, or similar technologies may constitute a “sale,” “sharing,” or processing for targeted advertising under applicable state privacy laws.

Where required by law, you may opt out of such activities through our Your Privacy Choices mechanism, applicable cookie settings, a recognized opt-out preference signal such as Global Privacy Control (GPC), or by contacting us using the details provided in this Privacy Policy.

We do not knowingly sell or share personal information of consumers under 16 years of age without any consent or authorization required by applicable law.

Consumers of all ages may exercise any applicable rights to opt out of the sale or sharing of their personal information or its use for targeted advertising, as described in this Privacy Policy.

14. Retention

We retain personal information only for as long as reasonably necessary and proportionate to fulfil the purposes for which it was collected, comply with applicable legal and regulatory obligations, resolve disputes, enforce our agreements, maintain security, and establish or defend legal claims.

Unless a longer period is required or permitted by applicable law or is reasonably necessary for a documented legal, security, or operational purpose, our general retention periods are as follows:

• Incomplete sessions and non-client enquiries: Up to 24 months after the last interaction.
• WhatsApp and related enquiry communications: Up to 24 months after the last interaction.
• Consent, privacy preference, and suppression records: For as long as reasonably necessary to demonstrate consent, honour opt-outs and other privacy choices, and comply with applicable legal obligations.
• Client, accounting, tax, engagement, billing, and professional records: Generally, seven years after the engagement closes, or longer where required or reasonably necessary under applicable law, professional standards, contractual obligations, or a legal hold.

When the applicable retention period expires, we delete or securely destroy the information, or deidentify it where appropriate.

Where immediate deletion from backup systems is not reasonably practicable, the information will be securely isolated, protected against further use except as necessary for backup integrity, security, or legal compliance, and deleted in accordance with our backup-retention procedures.

We may retain limited information for longer where required or permitted by applicable law, including to establish, exercise, or defend legal claims. Any such retention remains subject to applicable privacy and data-protection requirements.

15. Security

We maintain a written information security program and reasonable administrative, technical, and physical safeguards appropriate to the information, including role-based access, multifactor authentication, encryption where appropriate, secure portals, logging, backups, vendor oversight, workforce controls, and incident response.

No system is completely secure. We provide breach notices when required by applicable law.

16. U.S. State Privacy Rights

Depending on your state, relationship with us, statutory thresholds, and applicable exemptions, you may have rights to:

• Confirm processing.
• Access and obtain a copy.
• Correct information.
• Delete information.
• Obtain portable data.
• Opt out of sale, sharing, targeted advertising, or qualifying profiling.
• Limit certain sensitive information uses.
• Appeal a refusal.
• Use an authorized agent.
• Exercise rights without unlawful discrimination.

California residents may also request the categories of information, sources, purposes, and recipients described in this Policy.

Sections 3, 4, 5, 12, 13, and 14 provide the corresponding notice for the preceding 12 months.

17. Exercising Rights

Submit a request through Your Privacy Choices or email privacy@wechartered.com.

Include your name, state, contact details, request, and enough information to identify relevant records.

We verify requests proportionately and respond within the applicable period.

To appeal a refusal where the law provides an appeal right, reply with “Privacy Appeal” in the subject line.

We may retain information needed to document the request and protect against fraud.

18. Children

The Site and Services are intended for persons aged 18 or older and are not directed to children under 13.

We do not knowingly collect personal information online from a child under 13 without legally valid parental consent.

Contact us if you believe a child submitted information.

19. Changes

We may update this Policy for legal, technological, service, or operational changes.

We will post the revised version and change the effective date, and provide additional notice or obtain consent where required.

20. Contact

Privacy questions and requests may be sent to:

Effective date: 24 October 2026

This notice explains how individuals may exercise applicable privacy rights and manage privacy choices relating to the U.S. website, Wevra, cookies, targeted advertising, enquiries, and communications. The rights available to you depend on your state of residence, applicable law, and any relevant legal exceptions.

1. Cookie Choices

You may use Cookie Settings in the website footer to accept, reject, or manage non-essential analytics and marketing technologies. Strictly necessary technologies may remain active to operate, maintain, and secure the website.

2. Opt-Out of Sale, Sharing, or Targeted Advertising

WEchartered does not sell personal information in exchange for monetary consideration. However, certain disclosures through advertising, measurement, or similar technologies may constitute a sale, sharing, or processing for targeted advertising under applicable state privacy laws.

Where applicable, you may opt out through:

• Cookie Settings.
• Our designated Your Privacy Choices mechanism.
• A recognized opt-out preference signal such as Global Privacy Control (GPC).
• Emailing privacy@wechartered.com with the subject line "Opt-Out Request."

We will honor applicable opt-out requests and recognized signals as required by law.

3. Other State Privacy Rights

Depending on applicable law, you may have the right to:

• Confirm whether we process your personal information.
• Access, correct, delete, or obtain a portable copy of your personal information.
• Opt out of targeted advertising, sales, or certain profiling.
• Limit certain uses or disclosures of sensitive personal information.
• Exercise other rights available under your state's law.

You may submit a request by emailing privacy@wechartered.com and describing the nature of your request.

We may request information reasonably necessary to verify your identity or authority, as permitted by applicable law. We will process requests within the applicable legal timeframes and may decline requests where a lawful exception applies.

4. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require reasonable evidence of the agent's authority and, where permitted or required by law, confirmation or verification directly from you.

5. Marketing Choices

You may:

• Unsubscribe from promotional emails using the unsubscribe link provided.
• Reply STOP to promotional text messages or WhatsApp messages where that functionality is supported.
• Contact us at privacy@wechartered.com.

These choices apply to the relevant communication channel unless otherwise stated.

We may retain limited suppression information to honor your opt-out and may continue sending communications that are legally permitted, such as transactional or service-related messages.

6. Appeals and Non-Discrimination

Where applicable law provides a right to appeal a decision concerning your privacy request, you may submit an appeal by:

• Replying to our decision.
• Emailing privacy@wechartered.com with the subject line "Privacy Appeal."

We will handle the appeal in accordance with applicable law and provide any required explanation or information about further complaint options.

We will not unlawfully discriminate against you for exercising your applicable privacy rights.

7. Contact

For privacy requests or questions about this notice, contact:

• Email: privacy@wechartered.com
• Postal address: WEchartered INC, 8 The Green, Suite D, Dover, DE 19901, USA.

Effective date: 24 October 2026

This Cookie Policy explains how WEchartered INC uses cookies, pixels, local storage, campaign parameters, and similar technologies on the United States portions of wechartered.com , related landing pages, forms, Wevra, and other online features. It should be read with the Privacy Policy.

1. What these technologies are:

Cookies are small files stored on a browser or device. Pixels and tags send information when a page or message is viewed. Local storage remembers information in a browser. Campaign parameters identify the source of a visit. These technologies may recognize a browser, operate features, remember choices, measure use, prevent fraud, and assess advertising.

2. Categories we use:

• Strictly Necessary: security, load balancing, session continuity, consent records, Wevra operation, form submission, and spam prevention. These cannot ordinarily be disabled through our preference tool.
• Analytics: Google Analytics or similar tools used to understand page use, service interest, performance, and drop-off. These load only after the applicable analytics choice.
• Marketing: Meta Pixel and similar tools used to measure advertising and attribute leads. These load only after the applicable marketing choice.
• Functional: optional preferences or enhanced features that remember settings beyond what is strictly necessary.

3. Technologies currently contemplated:

4. Campaign links and Wevra:

A link may contain a service code and UTM campaign parameters. Wevra may record the entry code, campaign source, medium, name, content, and term with the lead. The campaign details are not included in the pre-typed WhatsApp message. Their use is described in the Privacy Policy.

5. Your choices:

You can manage your cookie preferences through our cookie banner, which allows you to accept all cookies, reject non-essential cookies, or manage your preferences by category. Strictly necessary cookies may be used to operate, secure, and maintain the website, while non-essential analytics, advertising, marketing, and similar technologies will remain disabled until the required consent or other applicable legal basis is established. You may change or withdraw your cookie preferences prospectively at any time through the Cookie Settings link in our website footer. You may also block or delete cookies through your browser settings, although doing so may affect website functionality and may not remove information already collected or held by third parties. Where required by applicable law, you may opt out of the sale or sharing of your personal information or its use for targeted advertising through our Your Privacy Choices mechanism or other designated method. We will honor recognized opt-out preference signals, including Global Privacy Control (GPC), where legally required. Changes to your preferences apply prospectively and do not necessarily delete cookies or information previously collected.

6. Global Privacy Control:

Where required by applicable law, a recognized Global Privacy Control signal is treated as an opt-out of sale, sharing, targeted advertising, or marketing technologies for the browser or device sending it.

7. Browser controls and third parties:

Browser settings may delete or block cookies, but some Site functions may not work. Third-party providers process information under their own notices. Clearing cookies or changing devices may require a new choice.

8. Retention:

Cookie durations vary by technology. Consent records are retained as reasonably necessary to document and apply the choice. Analytics and advertising retention should be configured to the shortest period reasonably necessary and documented in the live cookie inventory.

9. Updates and contact:

We may update this Policy when technologies or law change. Questions may be sent to privacy@wechartered.com or WEchartered INC, 8 The Green, Suite D, Dover, DE 19901, USA.

Effective date: 24 October 2026

WEchartered INC is committed to providing a website experience that is accessible to the broadest possible audience, including people with disabilities.

1. Our objective:

We aim to design, develop, and maintain the United States website in substantial alignment with the Web Content Accessibility Guidelines, currently targeting WCAG 2.2 Level AA where reasonably practicable.

2. Measures:

Measures may include keyboard access, visible focus, text alternatives, sufficient color contrast, resizable text, meaningful headings and labels, clear form errors, accessible dialogs, captioning where appropriate, and testing across common browsers, devices, and assistive technologies.

3. Third-party content:

Some third-party tools, including WhatsApp, maps, scheduling, payment, or embedded services, may be controlled by their providers. We seek accessible alternatives or assistance where a third-party feature creates a barrier.

4. Assistance and feedback:

If you have difficulty accessing content or completing an action, email info@wechartered.com. Identify the page or feature, the barrier, your preferred contact method, and the format or assistance requested. We will make reasonable efforts to provide the information or service through an accessible alternative and address the issue.

5. Ongoing review:

Accessibility is an ongoing process. We review material updates, monitor feedback, and seek to improve the Site as standards, technology, and user needs develop.

Effective date: 24 October 2026

These Terms of Use (“Terms”) are a binding agreement governing the United States portions of wechartered.com, related landing pages, forms, Wevra, and other online features that link to these Terms (collectively, the “Site”). By using the Site, you accept these Terms. If you do not agree, do not use the Site.

1. Contracting entities:

The Site is operated by WEchartered INC, 8 The Green, Suite D, Dover, Delaware 19901. Services may be contracted through WEchartered INC, WEchartered Georgia INC, or WEchartered Consultancy INC, as identified in the written quote or engagement letter. WEchartered Consultancy Pvt. Ltd. in India may provide authorized support. Services that legally require a licensed CPA firm are provided or issued through AT&F International INC, the associated licensed CPA firm identified in the engagement documents. The WEchartered companies do not represent themselves as licensed CPA firms unless a particular entity is duly licensed.

2. General information and no advice:

Site and Wevra content is general information only. It is not tax, legal, accounting, audit, investment, financial, cybersecurity, privacy, or other professional advice, and should not be relied upon to make a filing, compliance, transaction, or business decision. Tax dates, thresholds, penalties, and laws change and may not apply to your facts.

3. No client relationship or fee until written acceptance:

Visiting the Site, using Wevra, sending a form, communicating through WhatsApp or email, or receiving general information does not create a client, fiduciary, professional, agency, partnership, or advisory relationship. No fee, scope, deadline, or service obligation is agreed until the relevant U.S. entity issues and accepts a written quote, engagement letter, statement of work, or order form. We may decline an enquiry, including after conflict, licensing, capacity, identity, sanctions, or suitability checks.

4. Engagement documents control:

Accepted services are governed by the written engagement documents, including scope, exclusions, fees, client responsibilities, reliance, confidentiality, data handling, dispute terms, and liability provisions. Those documents control over these Terms for the paid service if there is a conflict.

5. Wevra:

Wevra is an automated digital guide, not a person or professional adviser. It uses button selections and limited context to guide an enquiry and prepare a handoff. It does not assess all relevant facts, determine legal or tax obligations, provide advice, or guarantee that a service is appropriate. You remain responsible for verifying information with a qualified professional.

6. WhatsApp handoff and contact choice:

If you select WhatsApp and submit the required acknowledgement, you ask us to use WhatsApp to respond about the enquiry. The Site prepares a message, but you decide whether to send it. WhatsApp is a third-party Meta service governed by its own terms. Message and data rates may apply. You may stop promotional messages at any time by replying STOP or using another reasonable revocation method. Consent to automated marketing is not a condition of buying a service. Do not transmit tax returns, Social Security numbers, bank details, credentials, or confidential client documents through WhatsApp; use an approved secure portal.

7. Eligibility and authority:

You must be at least 18 and legally capable of contracting. If you use the Site for an organization, you represent that you are authorized to act for it and provide the information submitted.

8. Accounts and secure portals:

If a portal or account is provided, you must give accurate information, protect credentials, use multifactor authentication when offered, and promptly report suspected unauthorized access. Portal access may be governed by additional engagement or provider terms.

9. Permitted use:

We grant a limited, revocable, non-exclusive, non-transferable license to use the Site for lawful personal or internal business purposes. You may not misuse the Site, impersonate another person, submit unauthorized data, introduce malware, interfere with operation, gain unauthorized access, scrape or harvest information, reverse engineer except where a restriction is prohibited by law, remove notices, or commercially exploit Site content.

10. Artificial intelligence and automated access:

You may not use automated systems to extract Site content or use it to train, develop, benchmark, or improve an artificial-intelligence or machine-learning system without written permission, except where such restriction is prohibited by law. We may use automation to route enquiries and assist internal workflows, subject to human oversight appropriate to the task.

11. Intellectual property:

The Site, Wevra, software, design, text, graphics, databases, reports, names, logos, trademarks, and other content are owned by or licensed to WEchartered and protected by law. No right is granted except the limited license above.

12. Submissions and confidentiality:

You retain ownership of submitted material and grant us and our providers a limited license to host, copy, transmit, and process it to operate the Site, respond, provide requested services, comply with law, and protect rights. An unsolicited submission does not create professional confidentiality or prevent us from serving another person. Confidentiality under an accepted engagement remains governed by the engagement documents and applicable law.

13. Third-party services:

Third-party links, WhatsApp, scheduling, payment, authentication, analytics, and other integrations are independently controlled and governed by their terms. A link or integration is not an endorsement. We are not responsible for a third party’s independent acts except to the extent applicable law provides otherwise.

14. Electronic communications:

You consent to receive legally permitted notices electronically and agree that electronic records satisfy writing requirements. Marketing choices and revocation rights are governed by the Privacy Policy and Messaging and Wevra Terms.

15. Service descriptions and results:

Descriptions, examples, estimates, summaries, deadlines, testimonials, and anticipated benefits do not guarantee eligibility, savings, approval, compliance, filing acceptance, business outcome, or timing. Government fees and third-party charges may be additional. A written quote identifies the actual scope and price.

16. Availability and changes:

We may correct, update, suspend, or discontinue Site content or features. We do not promise continuous, secure, or error-free availability. We may update these Terms prospectively by posting the revised version and effective date.

17. Disclaimer:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, WEVRA, AND SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AND QUIET ENJOYMENT. THIS DOES NOT MODIFY WARRANTIES EXPRESSLY GIVEN IN AN ENGAGEMENT DOCUMENT OR RIGHTS THAT CANNOT LAWFULLY BE WAIVED.

18. Limitation of liability:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE ENTITIES AND THEIR PERSONNEL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE, BUSINESS, DATA, OR GOODWILL ARISING FROM THE SITE. THEIR TOTAL AGGREGATE SITE-RELATED LIABILITY WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT PAID SPECIFICALLY FOR SITE ACCESS DURING THE SIX MONTHS BEFORE THE EVENT. THIS DOES NOT LIMIT NON-WAIVABLE LIABILITY OR LIABILITY GOVERNED BY AN ENGAGEMENT DOCUMENT.

19. Indemnification:

To the extent permitted by law, you will indemnify the Site entities and their personnel against third-party claims, losses, costs, and reasonable attorneys’ fees arising from unlawful Site use, unauthorized submissions, infringement of another person’s rights, or material violation of these Terms, except to the extent caused by our unlawful conduct.

20. Suspension and termination:

We may restrict or terminate access where reasonably necessary for a violation, security risk, legal requirement, or protection of users or systems. Provisions intended by their nature to survive will survive.

21. Informal dispute process:

Before filing a Site-related claim, the claimant must send a written description to info@wechartered.com and allow 30 days for good-faith resolution, unless immediate relief is necessary or applicable law prohibits the requirement.

22. Governing law and forum:

These Terms are governed by Delaware law without regard to conflict rules. Subject to non-waivable consumer rights, state and federal courts located in Delaware have exclusive jurisdiction. Nothing deprives a consumer of a protection or forum that cannot lawfully be waived in the consumer’s state.

23. General:

These Terms and incorporated policies are the entire Site agreement, apart from engagement documents. If a provision is unenforceable, it will be modified minimally or severed. Waiver must be in writing. You may not assign without consent; we may assign in a corporate transaction or by law. We are not liable for delay beyond reasonable control.

24. Contact:

Questions and legal notices may be sent to: